Hybrid designer with a background in interaction design, research, and prototyping. I build products and tools that help customers leverage AI to streamline workflows and transform how they work.
Currently, I design Copilot and AI agents for enterprise at Microsoft.
Microsoft Copilot Studio lets users create AI agents for their unique business needs. I led the design of the actions experience in Agent Builder, enabling agents to connect with external tools and services.
Chat is a natural way to interact with AI agents, but it falls short for richer, more interactive scenarios. I explored blending chat with visual elements to create more effective human-agent collaboration.
Copilot for Field Service brings the power of LLM to frontline professionals. I designed the experience in Outlook and Teams to streamline service operations and help teams resolve issues with greater speed and confidence.